Last updated: 10 September 2026
What we collect
Everyone: your Google account name and email when you sign in, and basic usage data such as pages visited.
Talkers: once, after your first sign in, your name, age, gender, city and a live selfie, used only to confirm you are a real person and to keep fake accounts out (never shown to listeners, deleted on request); then the nickname you choose, your language, the topics you select, your bookings and payments (processed by Razorpay, we never see your card or UPI details), and any rating or report you submit.
Listeners: your name, age, gender, city, languages, WhatsApp number, UPI ID or bank details for payouts, a profile photo, a live selfie and a short introduction video used for verification, and your availability.
What we do not collect
We do not ask for government ID documents. We do not record calls. We do not store the content of your conversations.
How we use it
To create your account, match you with a listener, process payments and payouts, send call links and reminders by email, verify listeners, handle reports, and keep the platform safe. We may send you occasional emails about FeelingsOut, and you can opt out at any time.
Where it is stored
Account and booking data is stored on our website servers. Listener selfies and introduction videos are stored in a private, access controlled Google Drive folder and are used only for verification. Payments are handled by Razorpay under their privacy policy. Conversations run in a private room created for that conversation only (Daily.co), locked to the two people in it and deleted automatically afterwards.
Who sees what
Listeners see a Talker’s nickname and chosen topic only. Talkers see a Listener’s first name, age, gender, city, languages, topics and rating. Nobody sees phone numbers or email addresses of the other person.
Everything beyond that is your choice. Your camera is off when a conversation starts and stays off unless you switch it on. You are never asked for your real name, your job, your city or anything else during a conversation. If you decide to share more with a listener, that is entirely up to you, and you can stop at any point. Listeners are trained never to ask for personal details or contact information.
Your rights
You can ask us to show, correct or delete your data at any time by emailing feelingsout.help@gmail.com. Listener verification files are deleted on request once you leave the platform. We follow the Digital Personal Data Protection Act, 2023.
Cookies and analytics
We use cookies to keep you signed in and Google Analytics to understand how the site is used. No advertising trackers.
Contact
feelingsout.help@gmail.com. FeelingsOut, Hyderabad, India.